British Peptides – Terms and Conditions

Last Updated: [09-April-2026]

Welcome to British Peptides (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, products, and services (collectively, the “Service”).

These Terms are specifically designed for a United Kingdom-based business and comply with applicable UK laws and regulations.

1. IMPORTANT NOTICE

Please read these Terms carefully before using our Service.
By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, you must not use our Service.
If you have a medical emergency, you must immediately contact your GP, call NHS 111, or dial 999.
Our Service is not suitable for all medical conditions and should not replace professional medical advice.

2. ELIGIBILITY TO USE THIS WEBSITE

By using this website, you confirm that:

• You are at least 21 years of age
• You are legally capable of entering into binding contracts
• You will use this website and any products purchased from it in accordance with all applicable laws and regulations

We reserve the right to refuse service, cancel orders, or restrict access to any user at our sole discretion.

3. PRODUCT INFORMATION AND INTENDED USE

All products sold by British Peptides are supplied strictly for laboratory, analytical, or research purposes only, unless otherwise expressly stated.

By purchasing from this website, you acknowledge and agree that:

• Products are not intended for human consumption
• Products are not intended to diagnose, treat, cure, or prevent any disease
• Products are not sold as medicines, supplements, cosmetics, or food
• You are responsible for ensuring that your intended use complies with applicable laws and regulations
• It is the customer’s responsibility to understand the nature of the products before placing an order

We make every effort to ensure product descriptions are accurate, but we do not warrant that all product information, descriptions, or content on this website is complete, current, or error-free.

4. YOUR RELATIONSHIP WITH British Peptides

British Peptides operates as a technology and e-commerce platform.
We may:

• Sell products directly
• Connect users with third-party providers, laboratories, or pharmacies

Important Clarifications:

• We are not a healthcare provider
• We do not practice medicine
• We do not control clinical decisions made by third parties
• Any medical services are provided by independent professionals who are solely responsible for your care

5. NO DOCTOR–PATIENT RELATIONSHIP

Using our Service does not create a doctor–patient relationship between you and British Peptides.

If you interact with third-party providers:

• That relationship is strictly between you and them
• We are not responsible for their actions or advice

6. USER RESPONSIBILITIES

By using the Service, you agree that:

• You will provide accurate and complete information
• You will monitor communications (emails, updates, reports)
• You are responsible for following any guidance given by professionals

We are not liable for any consequences resulting from:

• Ignoring communications
• Failing to follow instructions

7. FINANCIAL RESPONSIBILITY

All purchases made through British Peptides are your responsibility.

UK-Specific Clarification:

• Our services are not covered by the NHS
• We do not process claims through public healthcare systems
• All purchases are made on a private, self-pay basis

By using our Service, you agree that:

• You are fully responsible for all costs
• You will not seek reimbursement from public healthcare systems

8. SUBSCRIPTION PRODUCTS

Some products may be offered on a subscription basis.

Key Terms:

• Payments will be charged automatically at set intervals
• You may cancel your subscription anytime
• Cancellation must be made at least 48 hours before the billing date

We reserve the right to modify subscription pricing with prior notice.

9. PRESCRIPTION PRODUCTS (IF APPLICABLE)

Some products may require a valid prescription from a licensed UK healthcare professional.

You understand that:

• A consultation may be required
• A prescription will only be issued if deemed appropriate
• You may choose where to fulfil your prescription

We do not guarantee that you will receive a prescription.

10. ELIGIBILITY

To use our Service, you must:

• Be at least 18 years old (or the legal age in your jurisdiction)
• Be located in a region where our services are available
• Use the Service only for lawful purposes

We reserve the right to restrict access based on location or regulatory requirements.

11. TELEHEALTH DISCLAIMER (IF APPLICABLE)

If telehealth services are offered:

• They are not a replacement for in-person care
• Some conditions require physical examination
• You may be advised to seek in-person treatment

Always consult a qualified healthcare professional before making medical decisions.

12. DUTY TO PROVIDE ACCESS AND TECHNOLOGY

You are responsible for:

• Having a compatible device (computer, mobile, etc.)
• Maintaining internet access
• Paying any associated costs (data, broadband, etc.)

We are not responsible for technical issues caused by your equipment.

13. PRIVACY POLICY

Your privacy is extremely important to us.

British Peptides collects, uses, and protects your personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018

By using our Service, you agree to the collection and use of your information as outlined in our Privacy Policy.

We encourage you to review our Privacy Policy to fully understand how your data is handled.

14. PERSONAL DATA & PROTECTED INFORMATION

When you use our Service, we may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address

Sensitive / Health Information (if applicable)

• Medical history
• Treatment information
• Consultation details

This data may be considered “special category data” under UK GDPR.

How We Use Your Data

We may use your data to:

• Provide and improve our services
• Process transactions
• Communicate with you
• Comply with legal obligations

We only process sensitive data where lawful and necessary.

15. DATA SHARING

We may share your information with:

• Licensed healthcare providers
• Pharmacies
• Laboratories
• Payment processors
• Service providers (IT, hosting, analytics)

All third parties are required to:

• Handle your data securely
• Comply with UK data protection laws

We do not sell your personal data.

16. DATA SECURITY

We take reasonable technical and organisational measures to protect your data, including:

• Encryption (SSL)
• Secure servers
• Access controls

However, no system is completely secure. You acknowledge that:

• Data transmission over the internet carries risks
• You share information at your own risk

17. USER ACCOUNTS

To access certain features, you may need to create an account.

You agree to:

• Provide accurate and up-to-date information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorised access

We reserve the right to:

• Suspend or terminate accounts
• Refuse service if information is inaccurate or misleading

18. ACCOUNT SECURITY

You are responsible for all activities under your account.

We are not liable for:

• Losses caused by unauthorised access
• Failure to secure your login credentials

You must:

• Log out after each session
• Prevent unauthorised access to your device

19. ELECTRONIC COMMUNICATIONS

By using our Service, you agree to receive communications electronically, including:

• Emails
• Notifications
• Service updates

These communications satisfy any legal requirement for written communication.

You may opt out of marketing emails at any time.

20. INTELLECTUAL PROPERTY RIGHTS

All content on the Service, including:

• Text
• Images
• Logos
• Product descriptions
• Website design

is owned by or licensed to British Peptides.

You are granted a limited, non-exclusive, non-transferable licence to use the Service for personal use only.

You must not:

• Copy or reproduce content
• Modify or distribute materials
• Use content for commercial purposes without permission

21. USER SUBMISSIONS

If you submit any content (e.g., reviews, messages, feedback):

• You grant us a worldwide, royalty-free licence to use it
• You confirm you have the right to share it

We may use submissions to:

• Improve services
• Conduct research (in anonymised form)

22. PROHIBITED USE

You agree not to:

• Use the Service for unlawful purposes
• Attempt to hack or disrupt the platform
• Upload harmful software (viruses, malware)
• Impersonate others
• Send spam or unsolicited communications

We reserve the right to take legal action for violations.

23. MONITORING

We may monitor usage of the Service to:

• Ensure compliance with these Terms
• Improve performance
• Detect fraud or misuse

We reserve the right to remove any content that violates these Terms.

24. TERMS OF SALE

All purchases made through British Peptides are subject to these Terms.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer
• Correct pricing errors

Orders are only accepted once confirmed by us.

25. PRICING & AVAILABILITY

• All prices are listed in GBP (£) unless stated otherwise
• Prices may change at any time
• Changes will not affect confirmed orders

We do not guarantee product availability.

If a product becomes unavailable:

• We may cancel your order
• A full refund will be issued

26. TAXES (UK VAT)

Prices may include or exclude VAT depending on how they are displayed.

You agree that:

• Applicable VAT will be charged where required
• You are responsible for any additional taxes or duties (if applicable)

For international orders, you may be responsible for:

• Import duties
• Customs fees
• Local taxes

27. PAYMENT TERMS

We accept secure payment methods via third-party processors.

By placing an order, you confirm that:

• You are authorised to use the payment method
• The information provided is accurate

You authorise us to charge the full amount, including:

• Product cost
• VAT (if applicable)
• Shipping fees

28. PAYMENT PROCESSORS

Payments are processed through third-party providers (e.g., Stripe or similar).

We do not store full payment details.

Third-party processors:

• Operate independently
• Have their own terms and privacy policies

We are not liable for payment processing errors caused by third parties.

29. SHIPPING & DELIVERY

We aim to dispatch orders promptly.

Important Notes:

• Delivery times are estimates only
• Delays may occur due to:
  • Courier issues
  • Customs processing
  • External factors beyond our control

Shipping costs will be displayed at checkout.

30. RISK OF LOSS

Ownership and risk transfer to you once the product is handed to the delivery carrier.

We are not responsible for:

• Lost or stolen packages after dispatch
• Incorrect delivery details provided by you

31. RETURNS & REFUNDS

Due to the nature of our products, returns may be limited.

You may be eligible for a refund if:

• The product is defective
• The wrong item was delivered

Returns may not be accepted if:

• The product has been opened or used
• It involves sensitive or research-use items

You must contact us within a specified period (e.g., 7–14 days) of receiving your order.

We reserve the right to assess each case individually.

32. SUBSCRIPTION BILLING (REPEAT ORDERS)

If you purchase subscription products:

• Payments will be charged automatically
• Billing cycles will be clearly displayed

You may cancel by contacting us before the next billing cycle.

Failure to cancel on time may result in automatic charges.

33. THIRD-PARTY GOODS & SERVICES

We may offer access to third-party services or products.

These may include:

• Laboratories
• Healthcare providers
• External suppliers

You agree that:

• Any interaction is between you and the third party
• We are not responsible for their actions

We recommend conducting your own due diligence.

34. DISCLAIMER REGARDING THIRD PARTIES

British Peptides is not liable for:

• Quality of third-party services
• Medical advice provided by professionals
• Outcomes of third-party interactions

Any disputes must be resolved directly with the third party.

35. PROMOTIONS & DISCOUNTS

We may offer:

• Discount codes
• Promotional offers

These are subject to:

• Expiry dates
• Usage limits

We reserve the right to withdraw promotions at any time.

36. ORDER ISSUES & CUSTOMER SUPPORT

We handle customer concerns on a case-by-case basis.

We aim to:

• Provide fair resolutions
• Maintain customer satisfaction

However, all decisions made by us are final.

37. GENERAL DISCLAIMER

All products, services, and information provided by British Peptides are offered on an “as is” and “as available” basis.

You use the Service entirely at your own risk.

We make no guarantees regarding:

• Accuracy of information
• Product effectiveness
• Availability of the Service

38. RESEARCH USE ONLY DISCLAIMER

Unless explicitly stated otherwise, all products sold by British Peptides are intended for:

• Research purposes only
• Laboratory use only

They are NOT intended for:

• Human consumption
• Medical use
• Diagnostic or therapeutic purposes

By purchasing from us, you confirm that:

• You are a qualified professional or researcher
• You understand the nature of the products

39. NO MEDICAL ADVICE

Information provided on this website is for informational purposes only.

It does not constitute:

• Medical advice
• Diagnosis
• Treatment recommendations

You must always consult a qualified healthcare professional before making health-related decisions.

40. PRODUCT LIABILITY DISCLAIMER

To the fullest extent permitted by UK law, British Peptides shall not be liable for:

• Misuse of products
• Improper handling or storage
• Use outside intended research purposes

You assume full responsibility for the use of any product purchased.

41. SERVICE AVAILABILITY DISCLAIMER

We do not guarantee that the Service will be:

• Uninterrupted
• Error-free
• Secure at all times

We are not liable for:

• Technical failures
• Cyberattacks
• System downtime

42. LIMITATION OF LIABILITY

To the maximum extent permitted by UK law:

British Peptides shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business
• Data loss
• Personal injury (except where required by law)

Our total liability shall not exceed the amount paid by you for the product or service in question.

43. CONSUMER RIGHTS (UK)

Nothing in these Terms excludes or limits your rights under:

• Consumer Rights Act 2015
• Other applicable UK consumer protection laws

If you are a consumer, you may have additional rights that cannot be waived.

44. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless British Peptides and its affiliates from any claims arising from:

• Your misuse of the Service
• Violation of these Terms
• Breach of applicable laws

This includes legal fees and damages.

45. TERMINATION

We reserve the right to:

• Suspend or terminate your account
• Restrict access to the Service

This may occur if:

• You violate these Terms
• We discontinue services
• Legal or regulatory issues arise

46. EFFECT OF TERMINATION

Upon termination:

• Your right to use the Service ends immediately
• Certain provisions will continue, including:
  • Liability limitations
  • Indemnity clauses
  • Intellectual property rights

47. NO WARRANTY

To the fullest extent permitted by law, we disclaim all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

You acknowledge that the Service is used at your own risk.

48. FORCE MAJEURE

We are not liable for failure or delay caused by events beyond our control, including:

• Natural disasters
• Government actions
• Supply chain disruptions
• Internet outages

49. DISPUTE RESOLUTION

We aim to resolve any disputes quickly and fairly.

If you have a concern, you should first contact us directly to attempt an informal resolution.

50. UK GOVERNING LAW

These Terms and any disputes arising out of or in connection with them shall be governed by and interpreted in accordance with the laws of England and Wales.

51. JURISDICTION

You agree that:

• The courts of England and Wales shall have exclusive jurisdiction
• Any legal proceedings must be brought within this jurisdiction

If you are a consumer, you may also have the right to bring proceedings in your local UK court.

52. ALTERNATIVE DISPUTE RESOLUTION (ADR)

In accordance with UK regulations, you may be entitled to use an Alternative Dispute Resolution (ADR) provider.

ADR is a process where an independent body helps resolve disputes without going to court.

We are not obligated to participate in ADR unless required by law, but we may consider it on a case-by-case basis.

53. COMPLAINTS PROCESS

If you wish to file a complaint:

• Contact us via email or website form
• Provide full details of your issue

We aim to respond within a reasonable timeframe and work towards a fair resolution.

54. TIME LIMIT FOR CLAIMS

Any claim relating to the use of our Service must be brought within 12 months of the event giving rise to the claim, unless otherwise required by law.

55. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable:

• The remaining provisions will remain in full force
• The invalid provision will be replaced with a legally valid one as close as possible to the original intent

56. WAIVER

Failure by us to enforce any provision of these Terms does not constitute a waiver of our rights.

57. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any additional policies, constitute the entire agreement between you and British Peptides.

They supersede all prior agreements or understandings.

58. ASSIGNMENT

You may not transfer your rights or obligations under these Terms.

We may assign or transfer our rights at any time, including in the event of:

• Business sale
• Merger or acquisition

59. NO PARTNERSHIP OR AGENCY

Nothing in these Terms creates:

• A partnership
• Employment relationship
• Agency relationship

You may not act on behalf of British Peptides.

60. THIRD-PARTY RIGHTS

Unless expressly stated, no third party has the right to enforce any part of these Terms under the Contracts (Rights of Third Parties) Act 1999.

61. LEGAL COMPLIANCE

You agree to comply with all applicable laws and regulations when using our Service.

You must not use our platform in any way that could:

• Violate UK laws
• Harm our reputation

62. EXPORT CONTROL

You agree not to export or use products in violation of any applicable export laws or regulations.

This includes restrictions on:

• Controlled substances
• Restricted jurisdictions

63. ELECTRONIC AGREEMENT

By using our Service, you agree that:

• Electronic agreements are legally binding
• Digital acceptance (e.g., ticking a box) constitutes consent

64. NOTICES

We may send notices via:

• Email
• Website announcements
• Other electronic means

You are responsible for keeping your contact details up to date.

65. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms, you may contact us using the details below:

British Peptides
Email: info@britishpeptides.co.uk
Website: britishpeptides.co.uk

We aim to respond to all enquiries within a reasonable timeframe.

66. CUSTOMER SUPPORT

For order-related issues, refunds, or general support:

• Please contact us via email or contact form
• Provide your order number and relevant details

We handle all support requests on a case-by-case basis.

67. FINAL PROVISIONS

• These Terms apply to the fullest extent permitted by law
• Any ambiguities will be interpreted fairly and lawfully
• Headings are for convenience only and do not affect interpretation

68. ACKNOWLEDGEMENT

By placing an order, ticking the acceptance box, or otherwise using the Service, you acknowledge that:

• You have read and understood these Terms
• You agree to comply with all provisions

END OF TERMS AND CONDITIONS

These Terms and Conditions apply exclusively to British Peptides (UK) and are designed to ensure compliance with UK law while protecting the business and its users.